Frequently Asked Questions
Everything you need to know about our high-performance apparel.
What makes DUER apparel different from traditional denim?
Our clothing is engineered for performance, combining the aesthetic of high-end fashion with the technical properties of activewear. We use proprietary fabric blends that offer 360-degree stretch, moisture-wicking capabilities, and reinforced stitching for maximum durability.
How do I find the right fit for my body type?
Each product page features a detailed size guide and fit notes. We recommend measuring your favorite pair of pants and comparing them to our chart. If you are between sizes, we generally suggest sizing down due to the high stretch content of our fabrics.
What is your return and exchange policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Exchanges are always free, while returns for a refund may be subject to a small processing fee depending on your location.
How should I care for my DUER garments to ensure they last?
To maintain the integrity of the technical fibers, we recommend machine washing in cold water with similar colors and hanging to dry. Avoid using fabric softeners or bleach, and keep them out of the dryer to prevent shrinkage and preserve the stretch.
Do you ship internationally and how long does it take?
Yes, we ship to most countries worldwide. Standard domestic shipping typically takes 3-7 business days, while international orders can take 7-14 business days depending on customs processing in your region.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments via Klarna and Afterpay for eligible orders.